Privacy Policy

CashSweep1 ("we", "us", "our", "the Platform") operates the online gaming and sports betting website accessible at https://cashsweep1.cam. We are committed to safeguarding the privacy and personal data of all individuals who interact with our Platform, including registered players, prospective users, and visitors.

This Privacy Policy ("Policy") describes in clear and transparent terms: (a) the categories of personal data we collect from you; (b) the purposes for which that data is processed; (c) the legal bases upon which we rely to process your data; (d) the circumstances under which data may be shared with third parties; and (e) the rights you hold in relation to your personal data.

This Policy applies to all data processing activities conducted by CashSweep1 in connection with the operation of the Platform, including account registration, deposits and withdrawals, bonus participation, customer support, and marketing communications (where consented to).

The following terms, when used in this Policy, carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, erasure, or any combination thereof.
• "Data Controller" — CashSweep1, as the entity that determines the purposes and means of processing your personal data.
• "Data Processor" — a third party that processes personal data on behalf of CashSweep1 under a written data processing agreement.
• "Player" / "User" — any individual who has registered an account on the CashSweep1 Platform.
• "KYC" — Know Your Customer: the identity and age verification procedures applied to player accounts.
• "Cookies" — small text files placed on your device by the Platform to store session and preference data.
• "Third Party" — any organisation or individual other than CashSweep1 and the Player.

CashSweep1 collects personal data across several categories, depending on how you interact with the Platform. The table below summarises the primary data types we collect and examples of each:

The majority of personal data we hold is provided by you directly when you: register an account; complete KYC verification; make a deposit or request a withdrawal; contact our customer support team; complete preference settings within your account; or opt in to promotional communications.

When you access and use the CashSweep1 website or mobile interface, we automatically collect Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. This data is collected to ensure the Platform functions correctly, to monitor for security threats, and to improve user experience. Please refer to Section 10 of this Policy for full details on our cookie usage.

As part of our KYC and anti-money laundering (AML) obligations, we may receive identity verification results from regulated third-party verification service providers. These providers process your identity documents on our behalf and return a verification outcome to CashSweep1. We do not retain raw biometric data from these processes beyond the period necessary for verification completion.

Our payment service partners — including providers facilitating Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Malaysian bank transfers — may share limited transaction metadata with us for reconciliation and fraud prevention purposes.

CashSweep1 processes your personal data only for specific, defined purposes. The primary purposes are as follows:

• Account Management: To create, maintain, and administer your player account, including authentication and security functions.
• Identity & Age Verification (KYC): To verify that you are who you say you are and that you meet the 21+ age requirement for gambling on the Platform.
• Payment Processing: To facilitate deposits and withdrawals via your chosen Malaysian payment method, and to maintain accurate financial records for your account.
• Regulatory & Legal Compliance: To meet our obligations under applicable anti-money laundering (AML), counter-terrorist financing (CTF), and data protection laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account abuse, multi-accounting, and other prohibited conduct.
• Customer Support: To respond to your enquiries, process complaints, and resolve account issues promptly and accurately.
• Responsible Gambling: To monitor player behaviour for indicators of problem gambling, to enforce self-exclusion requests, and to apply deposit limits and other protective measures you have configured.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the overall performance and user experience of the Platform.
• Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, and platform updates relevant to your account. You may withdraw this consent at any time.

CashSweep1 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between CashSweep1 and you — i.e., to operate your player account, process transactions, and deliver the gaming services you have registered for.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC, AML, and CTF obligations.
• Legitimate Interests: Processing necessary for CashSweep1's legitimate business interests, including fraud detection and prevention, Platform security monitoring, and internal analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

CashSweep1 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and under appropriate contractual safeguards:

To facilitate deposits and withdrawals, we share necessary transaction data with regulated payment service providers including those operating Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX gateway services, and Malaysian bank transfer systems. These providers are contractually obligated to process your data solely for the purpose of completing payment transactions.

For identity and age verification, we engage regulated third-party KYC providers who process your identification documents (such as your MyKad) and return a verification result. These providers are bound by strict data processing agreements and applicable regulations.

CashSweep1 may disclose personal data to regulatory authorities, law enforcement agencies, or judicial bodies where required by applicable law or where we are legally compelled to do so. Such disclosures will only be made to the extent required by law.

We engage third-party providers for cloud hosting, database management, cybersecurity monitoring, and Platform infrastructure. These providers act as Data Processors under written agreements and are prohibited from using your data for their own purposes.

Technical session data (such as anonymised game session identifiers) may be shared with our licensed Game Studio partners to facilitate game delivery and resolve technical disputes. Personal identity data is not shared with Game Studios.

Subject to applicable law and any overriding legal obligations held by CashSweep1, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data CashSweep1 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details, you can update your information directly in your account settings.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request the deletion of your personal data. Please note that this right is subject to legal retention obligations — for example, we are required to retain certain financial and KYC records for defined periods under applicable law even after account closure.
• Right to Restriction of Processing: You may request that CashSweep1 restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on CashSweep1's legitimate interests, including direct marketing. Where you object to direct marketing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without penalty, as described in Section 6 above.

CashSweep1 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting obligations.

While your account is active, we retain all necessary personal, financial, and usage data required to maintain the account and provide services to you.

Upon account closure, CashSweep1 is required to retain certain records — including KYC documentation and financial transaction history — for a minimum retention period in accordance with applicable anti-money laundering regulations and financial record-keeping requirements. This retention period is typically a minimum of five (5) years from the date of account closure, or longer where required by law.

Support chat transcripts and email correspondence are retained for a period of three (3) years from the date of the interaction for dispute resolution and service improvement purposes.

Where you have consented to marketing communications, your contact preferences and associated data are retained until you withdraw your consent. Following withdrawal of consent, we will suppress your details from active marketing lists but may retain a record of the consent withdrawal for compliance purposes.

CashSweep1 uses cookies and similar tracking technologies to operate the Platform effectively, enhance user experience, and monitor Platform performance and security.

These cookies are strictly necessary for the Platform to function. They enable core features such as session management, authentication, and security monitoring. You cannot opt out of essential cookies without impacting the functionality of the Platform.

These cookies collect aggregated, anonymised data about how users interact with the Platform — such as which pages are visited most frequently and whether error messages are encountered. This data helps us improve Platform performance. These cookies are deployed only with your consent where required.

These cookies remember your settings and preferences — such as your language selection and responsible gambling tool configurations — so that the Platform presents a personalised experience on return visits.

You can control and manage cookie settings through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the CashSweep1 Platform. Detailed instructions for managing cookies are available in the help documentation for all major browsers.

The CashSweep1 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21.

If CashSweep1 becomes aware that personal data has been collected from a person under the minimum age requirement — whether through misrepresentation during registration or any other means — we will take immediate action to close the relevant account, delete the associated personal data, and report the matter as required by applicable child protection obligations.

CashSweep1 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and our servers is encrypted using 256-bit TLS encryption.
• Access Controls: Personal data is accessible only to CashSweep1 staff and authorised processors who have a genuine need to access it for operational purposes. Access is granted on a least-privilege basis.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts. Internal CashSweep1 systems with access to player data require 2FA for staff authentication.
• Regular Security Audits: Our systems undergo regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: CashSweep1 maintains a documented incident response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players and take remedial action promptly.

While we implement robust security measures, no method of data transmission or storage is entirely risk-free. Players are strongly encouraged to use strong, unique passwords and to enable 2FA to protect their own accounts.

The CashSweep1 Platform does not include links to external third-party websites. Our navigation and all internal links are confined to pages within the cashsweep1.cam domain.

If you access CashSweep1 through a third-party link, affiliate referral, or external source, please note that CashSweep1 has no control over the privacy practices of those third-party sites or services, and this Privacy Policy does not apply to data collected by them. We encourage you to review the privacy policies of any external sites you visit independently.

CashSweep1 reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements, regulatory guidance, Platform functionality, or internal data processing practices. The "Last Updated" date at the top of this page will be revised upon any material change.

Where changes are material and may significantly affect how your data is processed, CashSweep1 will notify registered players via their registered email address prior to the changes taking effect. For minor or clarificatory amendments, the updated Policy will simply be published on this page.

Continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue using the Platform and contact us to discuss account closure options.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by CashSweep1, please contact us using the details below. We will acknowledge all privacy-related enquiries within 5 business days.

For related policies, please refer to our Terms & Conditions and Responsible Gambling page. For general platform enquiries, our FAQ page provides answers to the most common questions.